Shipping policy

Orders are shipped from Lawrence, Kansas, USA.

HOW LONG DOES IT TAKE BEFORE AN ORDER IS SHIPPED?
Orders that don't require personalization are shipped within 1 to 2 business days. For personalized (customized) items, please allow 4 to 5 business days. If I expect a delay, I will contact you. Please make sure your email address is correct during checkout, and that you provide a phone number in case I have questions about your order.

HOW WILL I KNOW WHEN MY ORDER HAS SHIPPED?
You will receive an email confirmation when your order has shipped. The tracking number for your shipment will be available in the email. You may also check the status of your order by logging in to your account at the top of the page.

WHAT ARE YOUR SHIPPING RATES?
Shipping rates are calculated on the shopping cart page during checkout based on your order. Domestic shipping is available using the United States Postal Service or UPS.

DO YOU SHIP INTERNATIONALLY?
At this time, outside of the United States, we ship to Canada and Mexico. Choose your country from the drop-down menu during checkout, and the shipping charges will be calculated and added to your total. The customer is responsible for any customs or import duties on internationally shipped items. International shipping is available using the United States Postal Service or DHL Express.

SHIPPING ADDRESSES IN PAYPAL
Please make sure your ship-to address while checking out through PayPal is correct. Packages cannot be shipped to an alternate address which isn't listed with your order in PayPal. For instance, I cannot ship to a different address which is emailed to me after a transaction has been completed. I can only ship to the address on your order shown in PayPal. This is to comply with PayPal buyer and seller protection policies.